This privacy policy (“Privacy Policy”) applies to the use of the website www.vendorpay.co.in, mobile application ‘Vendorpay Business Payments App’ and any other allied pages, softwares, features, content or application services (“Platforms”) offered or operated by Candour Retail LLP (“Company”), but does not apply to any third party websites or applications that may be linked to any of the Platforms or any relationships the visitors / customers / users (“You”; “Your”) may have with the businesses listed or linked with any of the Platforms.
The Company endeavours to: (i) adhere strictly to the current information technology and data protection laws, rules and regulations; and (ii) take reasonable steps to help protect rights of privacy and information (personal or otherwise) in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with applicable law. In order to ensure compliance with such laws, the Company has adopted this Privacy Policy which sets out the manner in which the Company handles the information provided by any person browsing the Platforms and/or making enquiries on the Platforms.
Please read this Privacy Policy carefully before browsing the Platforms or accessing any material or providing any information through the Platforms. By visiting this website, You accept this Privacy Policy, agree and acknowledge to be bound by the Privacy Policy and hereby consent to the use, collection, processing and sharing of Your Personal Information (as defined below), in the manner set out below.
“Personal Information” means information provided by You to us which personally identified you to be contacted or identified (such as the details of your name, phone number, email address, bank account details, and any other allied data or information).
Your information is collected and used in accordance with the terms and conditions of this Privacy Policy. This Privacy Policy is intended to ensure safe usage and navigation of the Platforms by You.
The ‘Terms of Use’ are provided separately, but form an integral part of Your use of the Platforms and should be read together with this Privacy Policy.
Information collected
We collect, receive, and may store, Your Personal Information and other information that would help us determine your eligibility to avail of the Services and / or information which would help us process applications made by you for the use of our Services. If you provide your third-party account credentials to us, You explicitly agree and understand that certain content and information in such accounts may be transmitted to Your account with us if you authorise such transmissions. Such information shall also be covered by this Privacy Policy.
The Company may automatically receive and record on its server logs details relating to Your access or use of the Platforms, including but not limited to, Your location, SMS, information about Your internet connection and mobile device, Internet Protocol address, cookie information, and details of the web pages You visit, apps on your device etc. Further, Company may also collect information about Your preferences and settings such as time zone and language, Your searches and the results You selected from the searches. The Company may record information relating to Your usage of the Platforms, which information is used to administer the Platforms and provide services to You, and to perform statistical analyses of user behaviour.
If you create an account on any of the Platforms, we ask for and record Personal Information, and may collect and store information that could be considered ‘Sensitive Personal Data or Information’, including any financial information such as bank account details and know-your-customer (“KYC”) documents as required by the regulations of the Reserve Bank of India.
We may also use the details of Your email address to send You updates and newsletters (if You so opt to subscribe to any such updates / newsletters). We may use Your phone numbers / beneficiary numbers provided by You to send transaction alerts and SMS alerts.
We may record Personal Information and other content in case You provide us with any feedback or register a complaint, or ask any question. This is only to ensure we are able to effectively address your queries / concerns.
We assure that your Personal Information will not be made public or sold to any third party without express authorization. We disclaim any liability any person may incur relating to any misuse of the Personal Information.